We specialize in treatment for thyroid and certain endocrine disorders using progressive methodologies to give patients their lives back. We believe that a patient’s symptoms, not just lab results, should guide treatment.

‍Conditions We DO Treat: Hypothyroidism, Hyperthyroidism, Hashimoto’s Disease, Graves Disease, fatigue, symptoms associated to menopause, menstrual disorders, hormonal imbalances, hormone replacement, treatment after thyroidectomy.

‍Conditions We DO NOT Treat: primary care concerns, Lupus, MS, molds or heavy metal toxicity, parathyroid, psychiatric disorders (including depression and anxiety that is unrelated to thyroid condition), SIBO or gut-only conditions, or pain management.

Though we don’t conform to one-size-fits-all thyroid management, we do find that these types of medications, or other medications that include T3 in them, often work best for patients. We do a full analysis of how each person’s thyroid is functioning and base treatment on that, but in short, we are a fan of natural desiccated thyroid.Check out Why Synthroid Doesn’t Work on our You Tube channel.

We do an in-depth thyroid panel to fully understand your thyroid function, allowing us to fix and perfect even the most minor or complex of issues.  Our normal thyroid panel includes:  TSH, Free T4, Free T3, Reverse T3, Thyroid-peroxidase Antibodies, & Thyroglobulin Antibodies.

100% yes!  This is the area where functional medicine truly thrives. All of our clinicians are trained to search for and attempt to address the “root cause” of these conditions, attempting lower antibodies and ideally create a state of remission.

As far as Grave’s disease goes, McCall McPherson has a unique approach of managing Grave’s that she is having success with, ideally allowing them to live a high quality of life without having to experience the symptoms of hyper or hypo – thyroid like so many are stuck with.

Yes, we use Naltrexone to treat the appropriate patients.

All day, every day!  We believe if someone has prolonged thyroid dysfunction that hasn’t been properly treated, they end up with some level of adrenal fatigue.  This has to be addressed to give people their life back.

Yes, we offer hormone replacement for both men and women and also help premenopausal and postmenopausal women balance their hormones.

Yes, we order food allergy testing whenever necessary or requested, especially for Hashimoto + Graves patients. Our food allergy testing is done through a third-party lab, Alletess Laboratory, and they test your sensitivity to almost 200 foods. We have test kits in our office, or one can be shipped to your address. After you get your blood drawn and return the test kit to the lab, we receive the results in about 2 weeks. We recommend you see our health coach, Hayley Adams, for a consultation to review the results.

Yes! We are primarily a Telehealth clinic, which means we can see patients virtually through Zoom or over the phone. This allows us to provide convenient, accessible care no matter where you are. Our goal is to ensure you receive the same high-quality support and personalized attention as you would in an in-person visit—all from the comfort of your home or on the go!

Currently, we serve Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wyoming via phone / telemedicine. Please check back with us, as we continue to add more states.

When you set up your first appointment with us we will ask for credit card information as a “deposit” to hold your appointment. We do not charge your card until you have actually had an appointment with your provider.  We keep that credit card information on file and will charge it for any subsequent phone or virtual appointments that you may have.  The credit card information is kept securely by our payment systems.

We accept FSA and HSA cards as forms of payment, but we do not accept CareCredit.

We are a cash-based practice and do not accept insurance. We pride ourselves on spending a great deal of time with patients to understand the state of their health by gathering information, analyzing symptoms, educating them, and giving each one the time and attention they fully deserve that is critical to their medical care. Because of this, it is impossible to follow the insurance model of medicine, which generally allots only 15 minutes per patient. We can, however, provide a Superbill upon request, for you to submit to your insurance for possible out-of-network coverage.

We do our absolute best to order labs that are hopefully covered by your insurance in order to limit your out-of-pocket expenses whenever possible.  If you have HMO insurance, we try to work directly with your primary care doctor to get your labs covered or we can refer you to a specific lab that offers discount cash prices.

Being heard, felt and understood!

Because we want to get to know you, your symptoms, and contributing factors, your care will begin with two appointments.

Your first visit will be with with your thyroid health coach, who will spend time getting to know you - listening, gathering all pertinent data, your health history, and symptoms. This call will last 30-minutes. Together, you will review your medical history, prescription, and symptoms, along with your goals (the most important part, right?).  

Before that appointment is over, we will order all the labs needed to get you started on your personalized program,  AND book your first telemedicine visit with one of our clinicians.

The second intake appointment will be with your dedicated clinician, typically 2 weeks after you have your labs drawn. Your coach and clinician will share your history, and you'll be surprised at how well your providers understand your history, goals, your unique struggles, and pertinent lab data, so that you can start treatment during this first appointment with your clinician.

This unique process reduces the time it takes to start feeling better! Your practitioner will have all she needs to create your individualized treatment. Shortly after your appointment, your treatment plan and instructions, with all of the information that was discussed during your appointment, including prescriptions and future lab orders will be accessible inside your patient portal.

Requests from pharmacies can be faxed to (512) 852-6746

We understand that at times it may be necessary to communicate with our office via email or phone call regarding certain aspects of your medical care or other administrative needs, such as scheduling or cancelling appointments or asking a MINOR medical question and that’s OK; however, providing medical advice or treatment via email is not an ideal or an effective way for our providers to practice medicine. If you have more than 1-2 BASIC questions or if you have an issue that requires discussion, questions regarding a new health issue, what to do next or a change in protocol, or questions that require access to your chart or clinical decision making by your provider then you will be asked to schedule a brief follow-up appointment so that the proper attention can be given to your issue.

Please note that our clinicians and administrative staff receive an overwhelming number of email messages and phone calls on a daily basis, so we have a 48-BUSINESS HOUR return message policy. We make every attempt to return your messages in a timely manner, but it may take up to 48 business hours to get back to you.

It is VERY IMPORTANT to note that Modern Thyroid Clinic is NOT an acute-care or emergent-care facility and does not take after-hours calls. We highly recommend that you keep a primary care doctor or other physician on your health care team to manage acute care situations. We are not equipped to manage life-threatening emergencies. If you are experiencing a medical emergency, you should call 9-1-1 or report to the nearest emergency room.

Our clinic is pleased to serve thyroid patients starting from the age of 10 and up. However, patients under the age of 18 must be accompanied by a parent or guardian for all appointments. This policy ensures the safety and well-being of our younger patients while providing comprehensive care.